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This document "User Agreement" is an offer of the Internet service "Venro" (hereinafter referred to as the "Administration"), to conclude an agreement on the terms of the Agreement set forth below.

1. General provisions
1.1. This User Agreement (hereinafter referred to as the Agreement) applies to the website of the Internet service "Venro", located at www.venro.ru, and to all relevant sites associated with the website www.venro.ru.
1.2. The website of the Venro Internet service (hereinafter referred to as the Website) is its property.
1.3. User - a capable individual or a representative of a legal entity authorized to use the Site.
1.4. This Agreement governs the relationship between the Venro Internet Service Site Administration (hereinafter referred to as the Site Administration) and the User of this Site.
1.5. Instagram is the website "Instagram", located on the domain name www.instagram.com, as well as the corresponding application for mobile devices.
1.6. Reseller - a User who has additional rights and bears additional obligations arising from certain conditions of the Site.
1.7 The site administration reserves the right to change, add or remove clauses of this Agreement at any time without notifying the User.
1.8. Continued use of the Site by the User means acceptance of the Agreement and the changes made to this Agreement.
1.9. The User is personally responsible for checking this Agreement for changes in it.

2. Terms of Service
2.1. The prices and conditions of the Site services may be changed at any time without prior notice. The current list of services is defined in the relevant category of the Site.
2.2. The object (account, post, video, page, etc.) must remain accessible via the provided link throughout the entire order fulfillment period as well as during the warranty period. In case of deletion, change of privacy settings, restricted access, or modification of the link to the object, proper order execution and warranty provision are not guaranteed.
2.3. Replenishing the balance on the Site constitutes the purchase by the User of an internal accounting unit (hereinafter — the “Internal Currency,” designated by the symbol “$”), used exclusively for ordering services on the Site. The Internal Currency is not electronic money, legal tender, or any form of currency, has no fixed monetary value outside the Site, and is not subject to refund or exchange for monetary funds. The purchase of Internal Currency does not create any obligations for the Administration to return monetary funds, except in cases expressly provided for in this Agreement.

3. General User Guarantees
3.1. The User has the right to perform in good faith the services purchased through the Site in accordance with this Agreement.
3.2. The administration does not provide guarantees for the speed and timing of services. The data specified in the description of the services of the Site are not formally defined. The user can be guaranteed only similar indicators of speed and deadlines.

4. Guarantees provided by the terms of service of the Site
4.1. Any purchased service entails undesirable consequences for the User for reasons beyond the control of the Administration.
4.2. For some of the services provided, prevention against undesirable consequences is guaranteed for a certain period. The duration of the period is indicated in the list of services of the Site for a certain category.
4.3. If there is a warranty period for a particular service provided by the Administration after the end of its provision, the User will experience undesirable consequences, the User has the right to apply to the Administration for the elimination of the consequences that have arisen by fulfilling obligations to provide services. The acquisition of a new service entails the expiration of the warranty period of the previous one for the same User. In exceptional cases, the Administration has the right to refuse a guarantee.

5. Disclaimer
5.1. The administration of the Internet service "Venro" is not responsible for any damage caused to you, including material, but not limited to it. During the direct provision of a particular service purchased through the Site, sanctions from Instagram are excluded. After the provision of any purchased service, the Administration unilaterally disclaims responsibility for all possible consequences, unless otherwise specified in the Agreement.
5.2. During the provision of purchased services using the Site, it is not recommended to use third-party services that provide the same or similar services. Otherwise, the full and partial provision of the services of the Site is not guaranteed.
5.3. When the User pays for the service ordered on the Site and further confirms it, the transaction is not retroactive, the obligations of the parties are not liquidated, the funds are not returned. Any negative consequences associated with this paragraph of the rules do not oblige the Administration to compensate for the damage caused.

6. Privacy Policy
6.1. The Administration does not use the data specified by the User during registration and authorization, as well as when purchasing services using the Site, for their own personal purposes and interests, and also does not violate the rights and freedoms of a person and a citizen in (ed.) regarding privacy. Exceptions are cases of direct violation of the current legislation.

7. Terms of Service for Resellers
7.1. The conditions for the provision of services by the Administration can be found at this link.